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Limited English Proficiency Notice
If you are applying for or receiving benefits and are not fluent in English, you do not have to bring your own interpreter to a Department of Human Services (DHS) office. DHS will schedule interpreters or bilingual staff when necessary to communicate with you, unless, after being informed of your right to interpreter services, you express a clear preference to bring your own interpreter. DHS will schedule an interpreter or bilingual staff member to help you read English language notices, letters, or other written information from DHS.
If you have problems obtaining interpreter or bilingual staff services at a DHS office, please contact, Mary Santos Lima, Limited English Proficiency (LEP) Coordinator at the R.I. Department of Human Services, 600 New London Avenue, Bldg #57, Cranston, RI 02920, (401) 462- 2130; for hearing impaired TDD (401) 462-6239.
DHS Manual
Section 0122.15
lep 2/00