Rhode Island DHS
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Vision Table of Contents

Preface Information

Desk Reference Guide
Acronyms and Abbreviations

Program Information

General Program Information
Program Background and Objectives
Provider Agreement and Professional Standards
Payer of Last Resort
Program Reimbursement
Payment in Full
Incorrect Payment
Claim Submission Timeliness
Medical and Other Record Content Requirements
Record Retention Requirements
 
Provider Participation and Enrollment
Participation
Enrollment
Re-certification
Suspension or Termination
Electronic Media Claims (EMC) Enrollment
 
Program Communication and Services
Written Correspondence
Telephone Inquiries
Provider Training
On-Site Visits
Publications
Direct Deposit
 
Recipient Eligibility and Identification
Benefit Levels
Categorically Needy
Medically Needy
Qualified Medicare Beneficiaries (QMBs)
EPSDT
Identification Card
Altered ID Cards and Other Abuses
Inmates Ineligible for Medical Assistance Program Benefits
Recipient Eligibility Verification System (REVS)
 
Flexible Test of Income
Spend-Down Liability (SDL)
Determining Payment When a Spend-Down Amount Is Applied
 
Third Party Liability (TPL) for Medical Expenses
Claims Filing
Refunds Resulting From Other Insurance
Co-insurance and Deductible
 
Services Utilization Review (SURS)
Review of Services Utilized
 
RIte Care Program
Overview
          Participating Health Plans
Eligibility
Enrollment
Copayment and Premiums
Scope of Services

Claim Management Information

General Billing Information
Typed and Handwritten Claims
Submitting Copies
Attachments for Claims
Provider Signature
Correct Postage
Using a Billing Company
Requesting Change of Address/Change of Status
Non-Providers
Ordering Claim Forms
Timeliness Requirements
Hand-Delivered Paper and Electronic Claims
Claim Form Order Card
Provider Manual Order Form
 
Out-of-State and Emergency Claims
Medical Services Provided Outside of Rhode Island
Prior Authorization
Exceptions to Prior Authorization
Circumstances In Which Medical Care Is Provided
Payments
Timeliness
Border Communities
 
Prior Authorization (PA)
PA Instructions
 
Claim Correction Form (CCF)
CCF Instructions
 
Remittance Advice (RA)
Banner Page
Paid, Denied, Claims in Process
Adjusted Claims
Financial Items
TPL and Medicare
Earnings Data and Error Messages
 
Paid Claim Adjustments and Refunds
Single and Multiple Adjustment Request Forms
Information Required
Attachments
Single Adjustment Request Form Instructions
Multiple Adjustment Request Form Instructions
Refunds or Recoupments of Paid Claims
Underpayment

Medical Coverage Policies

Please note that policy and procedures are subject to change.  Refer to your provider update bulletins regarding your provider type.

Vision Coverage Policy
       Provider Participation Guidelines
        Recertification
        Reimbursement Guidelines
        Medicare/Medicaid Crossover
        Patient Liability
        Covered/Non Covered Services
        Replacement items
        Nursing Home Residents
        EPSDT   
        Contact Lenses
        Trifocals
        Oversized Lenses/Deluxe Frames
        Polycarbonate Lenses
        Tints
        Initial refraction exams 
        Special Requirements
        Unlisted Procedures   
        Claims Billing Guidelines  
        Crossover Eyeglass Claims Requiring EOMB
        Modifiers   

Optometric Procedure Codes
        Surgical Procedures
        Evaluation and Management Codes (92002-92284)
        Evaluation and Management Codes (92285-99215)
        Frames
        Single Vision
        Bifocals
        Trifocals
        Prosthetic Eye
        Other Lens
        Tints
        Miscellaneous Codes

Claim Preparation Instructions

CMS 1500 Form Filing Instructions
Vision Services - CMS 1500 Claim Form

Error Status Codes

ESC Code List (English)

Explanation of Benefits (EOB) Codes

EOB Codes and Messages List (English)
EOB Codes and Messages List (Spanish)

Appendix - Third Party Liability Carrier and Coverage Codes

Third Party Liability (TPL) Carrier Codes
Third Party Liability (TPL) Carrier Codes (PDF Format)
Third Party Liability (TPL) Coverage Codes
 

For specific questions you may contact the EDS Customer Service Help Desk at (401) 784-8100 for In-state and long distance callers, or 1-800-964-6211 for In-state toll callers and border communities.

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