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Provider Update Newsletter

May 2002, Volume 115
 

All Providers

HIPAA Happenings
Introduction to Medicaid Billing
Cost Sharing in the RIte Care & RIte Share Programs: Update
RIte Share Premium Assistance Program
EMC Submission Information
Prior Authorization (PA) Request Information

Pharmacy Providers

Attention

Long Term Care Providers

Billing Cut Off Dates and Time Updates

Home Health Providers

Procedure Code X0088
Minimum Data Set

 

HIPAA Happenings

CMS published revisions to the HIPAA Privacy on March 21, 2002, that will affect the regulations due to go into effect on April 14, 2003. The following highlights have been reprinted from CMS’ Web site. For a complete text of the revisions, please visit www.hhs.gov/ocr/hipaa.

Strengthen notice provisions and remove consent requirements hindering access to care. As written, the privacy rule's general requirement that patients give prior consent on privacy practices before receiving treatment created serious unintended consequences that interfere with patients' access to health care. For example, patients could be required to visit a pharmacy in person to sign paperwork before a pharmacist could fill their prescriptions. Similar barriers could arise when a patient is referred to a specialist and in other situations. In addition, doctors could refuse to treat patients who refused to sign their privacy consent form. To fix these problems, the proposal would promote access to care by removing the consent requirements for treatment, payment, and health care operations that could interfere with efficient delivery of health care, while strengthening requirements for providers to notify patients about their privacy rights and practices. Patients would be asked to acknowledge the privacy notice, but doctors and other providers could treat them if they did not. This change would ensure that patients can consider a provider's privacy policies before making health care decisions, but would eliminate barriers to patients' access to care.

Maintains the "minimum necessary" rule, while allowing treatment-related conversations. By covering oral communications and limiting the use of personal health information to the "minimum necessary," the privacy rule raised concerns that routine conversations between doctors and patients, nurses and others involved in a patient's care could violate the rule. This could stifle essential communication necessary to provide the highest quality care possible. Today's proposed changes would continue to cover oral communications and maintain the "minimum necessary" requirement, but would make clear that doctors could discuss a patient's treatment with other doctors and professionals involved in their care without fear that their conversations could lead to a violation. As long as a covered entity met the minimum necessary standards and took reasonable safeguards to protect personal health information, incidental disclosures - such as another patient hearing a snippet of conversation -- would not be subject to penalties. Improper disclosures would still violate the rule.

Assures appropriate parental access to their children's records. The current rule may have unintentionally limited a parent's access to their child's medical records. The proposal clarifies that state law governs disclosures to parents. In cases where state law is silent or unclear, the revisions would preserve state law and professional practice by permitting a health care provider to use discretion to provide or deny a parent access to such records as long as that decision is consistent with state or other law.

"These are common-sense revisions that eliminate serious obstacles to patients getting needed care and services quickly while continuing to protect patients' privacy," Secretary Thompson said. "For example, sick patients will not be forced to visit the pharmacy themselves to pick up prescriptions -- and could send a family member or friend instead. Doctors will be able to consult with nurses and others involved in a patient's care to ensure that they get the best care." The proposal also would make other revisions to simplify the rule's paperwork requirements while preserving the rule's strong privacy protections. The changes reflect Secretary Thompson's commitment to making regulatory requirements simpler and easier to implement - without reducing their effectiveness.

Introduction to Medicaid Billing

Does the idea of Medical Assistance billing challenge you?  Are you questioning which fields need to be completed on the claim form?  If so, we have the workshop designed especially for you.

Come learn all you need to know about billing Medical Assistance.   You’ll see how easy it is to verify eligibility by phone or computer, submit a claim either on paper or electronically, interpret a remittance advice and much more.

If this sounds like it would interest you then, please join the EDS Provider Representatives for our Monthly Billing Workshop. The next sessions will be held on: May 21, June 25, July 23 and August 22. For your convenience there are two to choose from, the morning session will be from 9am to 12pm or the afternoon session will be from 1pm to 4pm. Both will be held at 1471 Elmwood Ave. Cranston, RI.

Please notify us by telephone at 401-784–8100 if you are interested in attending; our customer service representatives will put you through to your Provider Representative for scheduling. If you have a particular interest in a topic please let your representative know when you call.

Cost Sharing in the RIte Care & RIte Share Programs: Update

Beginning in December 2001, enrollees with income over 150% of the Federal Poverty Level (FPL),/($27,150 per year for a family of four) in the RIte Care and RIte Share programs began receiving bills for their health   insurance coverage through the Medical Assistance Program.  The cost varies depending on a family’s income, however,   the range is between $43 and $58 per month.   Approximately 10% of the RIte Care and RIte Share membership are subject to this cost sharing. Members under 150% of the FPL continue to receive health insurance through Medical Assistance at no cost to them. 

The timeliness of payment is important because a family who fails to pay two months of premium will be   discontinued from their Medical Assistance health insurance coverage for a period of four months.  Providers are encouraged to always check with the REVS line at 784-8100  to see if a client or patient is eligible for Medical Assistance. Please note that pregnant women and infants under one year will not be discontinued from coverage for failure to pay. 

RIte Share Premium Assistance Program

The Department of Human Services, as mandated by legislation, has also implemented the RIte Share Premium Assistance Program.  This  program provides coverage to eligible families who have access to qualifying employer coverage by enrolling them in their employer’s plan. DHS pays the monthly employee share of that coverage, either by paying the employer or the employee. 

Participants in the RIte Share Premium Assistance Program are eligible to receive additional Medical Assistance benefits that are part of the RIte Care benefit package but not typically offered through employer-sponsored plans.  These include office visit and pharmacy co-pays, transportation (usually bus transportation) and interpreter services.  (To arrange transportation and interpreter services, the client should call (401) 459-6659.)  When obtaining services, a RIte Share member should always present two identification cards---the commercial insurance ID card and the Medical Assistance ID card.

For member co-payments, providers should bill RIMAP through EDS using the following:

Physicians and Other Medical Professionals:
·    State code X0700 for reimbursement of co-payments.

DME only:
·    State code X0701 to bill for co-payments

Hospitals/Home Health:
·    Utilize bill type 994 for reimbursement

Pharmacies:
·    Bill on paper with the mock NDC 99999-1111-11.

For more information on the RIte Care and RIte Share Programs, please check the Department of Human Services Website at www.dhs.state.ri.us or call the RIte Care/RIte Share Info Line at 462-1300 or 462-5300 (English) or 462-1500 (Spanish). For specific information on billing procedures for RIte Share members, please contact the EDS Customer Service Help Desk at 784-8100 (local and long distance) or (800) 964-6211 (border communities).

EMC Submission Information

The EDS Systems Support department would like to pass along some helpful information regarding the submission of electronic claims.

1.    Please put you provider name and number on both the transmittal control sheet and the diskette. This makes it easier to ensure that the correct sheet stays with the correct diskette.

2.    Check to see what other file(s) are on the diskette before the claims are submitted. Duplicate files, “temp” files, as well as Microsoft Word and Excel files on the same diskette as the electronic claims submission have been seen in recent months.

3.    Check to see that the “Total # of Claims” is the sum of each of the “Number of Claims”. This is especially important if more than one file is intended to be submitted or if submitting file(s) under multiple provider numbers.

Prior Authorization (PA) Request Information

There have been an overwhelming number of Prior Authorization (PA) requests received which have missing or invalid documentation resulting in the request being returned to the provider (RTP). The following information should help to expedite the PA process and minimize the number of RTP’d PA requests. A Certificate of Medical Necessity (CMN) approved by Medicare or Medicaid, depending on the service being requested, must be completed by the prescribing physician and must accompany the PA request.

When submitting a PA for oxygen and/or nutrition please use the Medicare approved CMN. It must be filled out completely and signed by the prescribing physician.

For all other Durable Medical Equipment please use the Rhode Island Department of Human Services Medical Assistance CMN found in your provider manual. This CMN must be filled out completely and signed by the prescribing physician.

Rhode Island Medicaid timely filing guidelines apply to all PA requests. Requests, which are greater than 365 days old will be returned to the provider, although extenuating circumstances may be taken into consideration.

Tips to expedite the PA process:

1.    Complete, sign and date a Medical Assistance PA form.
2.    Obtain a completed and signed CMN from the prescribing physician.
3.    Attach all related Price lists for Wheelchairs, Ramps, Assistive Devices, etc.
4.    Provide any supporting Medical documentation

Attention

In accordance with Rhode Island Medicaid Pharmacy Services Policy page 300-60-17 for POS claims and page 400-10-3 for paper claims the correct location code (LOC) is a required field when billing for pharmacy claims. The LOC code is used as part of the methodology to determine the dispensing fee as well as an important identifier during the Surveillance Utilization Review (SUR) process.

Please use the following NCPDP location codes when submitting a POS claim:

00 – Not Specified
01 – Home
02 – Intermediate Care
03 – Nursing Home

Please use the following location codes when submitting paper claims:

1 – Walk-In
2 – Nursing Facility
3 – ICF/MR

Prior authorization for all prescriptions and/or over the counter (OTC) drugs need to be obtained from the Department of Human Services at 401-462-6317.

Once the pharmacy receives the PA, the claim then needs to be billed on a paper Pharmacy Claim Form. If the pharmacy bills the drug electronically via POS, Provider Electronic Solutions, or EMC the claim will deny with an Error Status Code of 429 “NDC requires Prior Authorization”

Billing Cut Off Dates and Time Updates

When billing your Long Term Care Claims ELECTRONICALLY, please bill your claims ON or BEFORE the following cut off dates and times.

DAY DATE BEFORE
Thursday

May 9, 2002

12:00 PM

Thursday

June 6, 2002

12:00 PM

When billing your Long Term Care Claims on PAPER please bill your claims ON or BEFORE the following cut off dates and times.

DAY DATE BEFORE
Monday May 6, 2002 3:00 PM
Wednesday June 5, 2002 3:00 PM

Procudure Code X0088

Skilled Pediatric Home Health Nursing Provider
Rates Effective 7/1/01 for Procedure Code X0088

DS (RN-days) $32.95 DL (LPN-days) $30.89
ES (RN-eves)    $35.00 EL (LPN-days) $32.95
NS (RN-nts) $38.10 NL (LPN-nts) $33.98
WS (RN-w/e) $38.10 WL (LPN-w/e) $33.98
HS (RN-hol) $51.48 HL (LPN-hol) $46.33

Mimium Data Set

Personal Care/ Combine Providers Participating in Enhanced Payment Program
Minimum Data Set (MDS) Modified for client acuity.

ALL clients must be assessed every SIX MONTHS.
Fax Cover Sheet MUST include the following information

·    First and Last Name of the Client
·    Client’s Social Security Number
·    Return Fax Number
·    Name of contact the Fax is returned back to
·    Both MDS forms must have client’s name and SS#

LOW ACUITY CLIENTS

·    ONLY the INITIAL MDS form should be faxed to EDS
·    CHANGE in the clients level of care ( making them high acuity) should be faxed        to EDS

HIGH ACUITY CLIENTS

·    High Acuity Effective date begins on the date the fax or mail form is received        by EDS
·    Update MDS must be received prior to the end date of Acuity

Fax Number (401-941-7712)
Attention: Prior Authorization Department
Mail to: EDS
    PO Box 2006
    Warwick, RI 02886
    Attention Prior Authorization Department

Note: When billing with a
           SHIFT DIFFERENTIAL With HIGH ACUITY
                The Shift Differential Modifier is always in the FIRST MODIFIER FIELD on the claim
          HIGH ACUITY and no SHIFT DIFFERENTIAL,
          The HIGH ACUITY MODIFIER is always in the first modifier field.

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