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Provider Update Newsletter

November 2005, Volume 157
 

All Providers

Influenza and Pneumonia Vaccines
Medical Assistance as a Secondary Payor
Billing Instructions for Medicare Crossover Claims
Contacting the Customer Service Help Desk (CSHD)
 

 

Influenza and Pneumonia Vaccines

The Department of Human Services (DHS) will reimburse for influenza and pneumonia
vaccines for “Fee for Service” Medical Assistance recipients aged 18 years and older only
(The Department of Health provides vaccines for ages birth through 18 years at no cost to
providers). Please see below for some important guidelines for billing these services:

  • When the vaccine is administered during an office visit, the vaccine supply can be
    billed along with the office visit. The administration of the vaccine, however, is
    included in the office visit and should not be billed separately.

  • If the recipient is receiving the vaccine without an office visit, such as at a “Flu and
    Pneumonia Immunization Clinic,” both the vaccine and the administration can be billed.
    When billing for the vaccine, please remember to include the proper place of service, as
    referenced in your provider manual. If the place of service is not listed (e.g. housing
    authority), please use 99.

  • When medically necessary DHS will reimburse a Home Health Care Provider for a
    skilled nursing visit to administer the vaccine to Medical Assistance recipients in their
    homes. The vaccine supply can be billed in addition to the skilled nursing visit, but
    administration of the vaccine should not be billed separately.

  • Claims must be individualized by client. We do not accept roster billing.

  Influenza Pneumococcal
Vaccine 90658 90732
Administration G0008 G0009

Medical Assistance as a Secondary Payor

When billing Rhode Island Medical Assistance (RIMA) as a secondary coverage, please remember to
list the three character or numeric carrier code of the primary insurer in Box 9D of the HCFA Claim
Form. A list of these codes can be found in every provider manual or at the Department of Human
Services (DHS) Web site under “Healthcare” by clicking here. Please note that carrier codes are
only required when there is a primary insurer indicated in Box 11D. If there is not a primary insurer
indicated in Box 11D, Box 9D should be left blank. Adhering to this and other billing guidelines will
expedite the processing of your claims.

Billing Instructions for Medicare Crossover Claims

Please be aware that Medicare will crossover professional claims to Rhode Island Medical
Assistance (RIMA) when recipients have dual coverage. These claims will appear in the
Professional Crossover Claims section of your Remittance Advice (RA). Please allow 2 remittance
cycles for processing, as files are received once every two weeks.


If you have received an Explanation of Medicare Benefits (EOMB) from Medicare stating that a
claim was forwarded to RIMA for processing, and the EOMB date is older than 30 days, please
research utilizing your RA. If the claim does not appear on your RA, you may submit your claim
electronically with the required Medicare payment information or on paper with the Medicare
EOMB attached. When submitting paper claims that have been paid or denied by Medicare to
EDS, always attach the EOMB form. The Medicare billed amount on the EOMB must match the
billed amount on the claim. Thank you for your attention to this matter.
 

Contacting the Customer Service Help Desk (CSHD)

To allow us to provide better quality service in a satisfactory amount of time, when contacting our
CSHD for assistance, please have the following information available:

  • Your 7 character alpha numeric Rhode Island Medical Assistance (RIMA) Provider Number

  • The recipient's 9 digit numeric RIMA Identification Number (Social Security Number)

  • The From and Through Dates of Service

The CSHD hours are Monday through Friday 8:00 AM to 5:00 PM. The phone numbers are
401-784-8100 for local and out of state long distance calls and 1-800-964-6211 for instate toll
calls. To receive a confirmation number, you must complete the inquiry through the Recipient
Eligibility Verification System (REVS) line.

 

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