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Provider Update Newsletter

September 2007, Volume 179
 

All Providers

Attention All Medical Assistance Providers
Citizenship and Identity Requirements for Medical Assistance Recipients
Medicare Recoveries
SFY 2008 medical Assistance Financial Calendar
Payment Error Rate measurement (PERM)

Dental Providers

Reminder to Dental Providers Submitting Surgical/Consultation Claims for Reimbursement

Nursing Home Providers

Hospice Billing Reminder

 

Attention All Medical Assistance Providers

On May 23rd the implementation of the National Provider Identifier (NPI) took place for covered healthcare entities. Included within this, comes a change for all paper claims. Since the State of Rhode Island’s Medical Assistance Program may require that NPI and taxonomy be on all claim forms in the future, it is strongly recommended that you take appropriate action necessary to include NPI and Taxonomy on your claim forms submitted after May 23rd 2007. This directive will encompass all provider numbers such as billing, rendering, performing.

The CMS-1500 claim form was updated to accommodate the mandated National Provider Identifiers and Taxonomy. The previous CMS-1500 (12-90) form did not have the fields for reporting of NPIs. Further information on the CMS-1500 form is available through the NUCC web site  by clicking here.

The National Uniform Billing Committee (NUBC) is responsible for updating the UB-92; it has been replaced by the UB-04 paper claim form. You may obtain copies of the CMS-1450 form, which is also known as the UB-04, from the Standard Register Company, Forms Division. Instructions for the UB-04 can be obtained from the National Uniform Billing Committee web site  by clicking here. HIPAA requires submission of National Provider Identifiers and Taxonomy on claims effective May 23, 2007. Effective September 30, 2007 RI Medical Assistance will no longer accept the "old" CMS 1500 (12/90 Version) or the UB-92. Please submit paper claims after September 28th utilizing the CMS-1500 (08-05 Version) and the UB-04.

The American Dental Association has updated the ADA claim form to accommodate the mandated National Provider Identifiers and taxonomy when needed. The form and further details of all changed fields is available through the American Dental Associations website by clicking here.

  • Your Taxonomy code must be included for processing when submitting your NPI.

  • To facilitate electronic Medicare crossovers please include both your NPI and Taxonomy code when billing Medicare.

Specific instructions for billing Rhode Island Department of Human Services (DHS) can be obtained from the DHS website, by clicking here. Select Medical Assistance Provider Services, then Provider Manuals, your provider type, then Claim Preparation instructions:  If you do not have access to the internet please contact the Customer Service Help Desk at 401-784-8100 for instate toll callers or 1-800-964-6211 for long distance calling.
 

Citizenship and Identity Requirements for Medical Assistance Recipients

Federal law now requires that U.S. Citizens who apply for or currently receive Medical Assistance, RIte Care or RIte Share (except those receiving SSI or Medicare) must provide proof of citizenship and identity in order to obtain or maintain their health coverage.

Documentation of citizenship and identity is required for all new applicants upon initial application and current recipients upon recertification. Without this documentation, Medical Assistance eligibility will be denied.

If your patients have questions about this requirement, they can log on to DHS Website by clicking here, or contact their RIte Care Health Plan, the DHS Infoline or their Medical Assistance worker.
 

Medicare Recoveries

Due to the implementation of the National Provider Identifier, RI Medical Assistance is no longer able to recover payment from Medicare when claims are paid as primary by Medical Assistance. Effective immediately you will be notified via mail of clients and claims that were reimbursed by RI Medical Assistance but, should be submitted to Medicare as the primary payer for reimbursement.

EDS will mail a letter requesting that you bill Medicare for those clients identified and submit a refund or recoupment request within sixty days of receipt. Information included in the letter are the clients first and last name, Medicare number, start date of their Medicare coverage. EDS will also include the patient account number, date of service, internal control numbers of the claims and paid amount to assist in identifying those claims.

If you disagree with the information provided, you can dispute the claim to the address and/or telephone numbers provided in the mailing. If a refund is not received within 60 days, EDS will perform the recoupments. Coinsurance and deductible amounts will continue to be paid through normal billing procedures.

If you receive a notification letter, contact name and numbers will be provided for questions.

 

SFY 2007 Medical Financial Calendar

Month

LTC    Due

EMC Claims Due

Cycle Date

EFT

Payment

3 wk cycle

 

 

 

 

 

 

June

6/7/2007

6/8/2007

6/9/2007

6/15/2007

 

 

 

6/22/2007

6/23/2007

6/29/2007

 

July

7/12/2007

7/13/2007

7/14/2007

7/20/2007

1

 

 

7/27/2007

7/28/2007

8/3/2007

 

August

8/9/2007

8/10/2007

8/11/2007

8/17/2007

 

 

 

8/24/2007

8/25/2007

8/31/2007

 

September

9/13/2007

9/14/2007

9/15/2007

9/20/2007

1

 

 

9/28/2007

9/29/2007

10/5/2007

 

October

10/11/2007

10/12/2007

10/13/2007

10/19/2007

 

 

 

10/26/2007

10/27/2007

11/2/2007

 

November

11/8/2007

11/9/2007

11/10/2007

11/16/2007

 

 

 

11/23/2007

11/24/2007

11/30/2007

 

December

12/13/2007

12/14/2007

12/15/2007

12/20/2007

1

 

 

12/28/2007

12/29/2007

1/4/2008

 

January

1/10/2008

1/11/2008

1/12/2008

1/18/2008

 

 

 

1/25/2008

1/26/2008

2/1/2008

 

February

2/7/2008

2/8/2008

2/9/2008

2/15/2008

 

 

 

2/22/2008

2/23/2008

2/29/2008

 

March

3/13/2008

3/14/2008

3/15/2008

3/20/2008

1

 

 

3/28/2008

3/29/2008

4/4/2008

 

April

4/10/2008

4/11/2008

4/12/2008

4/18/2008

 

 

 

4/25/2008

4/26/2008

5/2/2008

 

May

5/8/2008

5/9/2008

5/10/2008

5/16/2008

 

 

 

5/23/2008

5/24/2008

5/30/2008

 

June

6/5/2008

6/6/2008

6/7/2008

6/13/2008

 

 

 

6/20/2008

6/21/2008

6/27/2008

 

July

7/10/2008

7/11/2008

7/12/2008

7/18/2008

1

 

 

7/25/2008

7/26/2008

 

 

 

Payment Error Rate measurement (PERM)

The Improper Payments Information Act of 2002 directs Federal agency heads, in accordance with the Office of Management and Budget (OMB) guidance, to annually review its programs that are susceptible to significant erroneous payments and report the improper payment estimates to Congress. OMB identified the Medicaid and the State Children's Health Insurance Program (SCHIP) as programs at risk for significant erroneous payments.

The Centers for Medicare and Medicaid Services (CMS) will measure the accuracy of Medicaid and SCHIP payments made by States for services rendered to recipients through the Payment Error Rate Measurement (PERM) program. Under the PERM program, CMS will use national contractors to measure improper payments in Medicaid and SCHIP. The Lewin Group will provide statistical support to the program by producing the claims to be reviewed and by calculating Rhode Island’s error rate. Livanta LLC will provide the documentation/database support by collecting medical policies from the State and by collecting medical records from providers. HealthDataInsights Inc., and their subcontractor Health Services Advisory Group will be performing the medical reviews. RHODE ISLAND IS A PERM 2007 STATE AND IS CURRENTLY UNDER REVIEW.

Medical records are needed to support medical reviews that the review contractor will conduct on the fee-for-service Medicaid and SCHIP claims to determine if the claims were correctly paid. If a claim is selected in the sample for a service that you rendered to either a Medicaid or SCHIP recipient, Livanta LLC will contact you for a copy of your medical records to support the medical review of the claim.

Understandably, providers are concerned with maintaining the privacy of patient information. However, providers are required by Section 1902(a)(27) of the Social Security Act to retain records necessary to disclose the extent of services provided to individuals receiving assistance and furnish CMS with information regarding any payments claimed by the provider for rendering services. The furnishing of information includes medical records. In addition, the collection and review of protected health information contained in individual-level medical records for payment review purposes is permissible by the Health Insurance Portability and Accountability Act of 1996 and implementing regulations at 45 Code of Federal Regulations, parts 160 and 164.

Generally, to obtain medical records for a claim sampled for review, Livanta LLC will contact the provider to verify the correct name and address information and to determine how the provider wants to receive the request(s) (facsimile or US mail) for medical records. Once the provider receives the request for medical records, s/he must submit the information electronically or in hard copy within 90 days. Livanta LLC and possibly State officials will follow up to ensure that providers submit the documentation before the 90-day timeframe has expired.

It is important that providers cooperate with sending in all requested documentation because no response or insufficient documentation will count against the State as an error. Past studies have shown that the largest causes of errors in the medical reviews is no documentation or insufficient documentation. Therefore, information should be sent in time and should be complete. If Livanta LLC requests medical records from you and you have questions, call Robin Reed at Livanta LLC at (301) 957-2380.
 

Reminder to Dental Providers Submitting Surgical/Consultation Claims for Reimbursement

Reminder to Dental Providers submitting surgical claims for reimbursement

Pre-operative and Post-operative Days

All CPT codes within the surgical range (10000 thru 69999) cover one (1) pre-operative day and thirty (30) post-operative days. All office visits and subsequent hospital care days within this range of days that are provided by a physician of the same specialty as the surgeon will be denied as included in the post-operative period of days. The post-operative days are counted starting the first day after surgery.


Reminder to Dental Providers submitting Consultation claims for reimbursement:

Procedure Code D9310
- Consultation (diagnostic service provided by dentist or physician other than practitioner providing treatment)

Type of service provided by a dentist or dental specialist whose opinion or advice regarding evaluation and /or management of a specific problem may be requested by another dentist, physician or appropriate source. The dentist may initiate diagnostic and/or therapeutic services.
 

Hospice Billing Reminder

If you have a recipient that elects Hospice care, you are responsible to bill Hospice for the Room and Board charges for the time period that the recipient has elected Hospice care. The Nursing Home is not eligible to receive reimbursement directly from Medical Assistance for the time period that the recipient has elected to receive Hospice care.

The Hospice provider will bill Medical Assistance directly and reimburse you once they have received payment from Medical Assistance. If you bill Medical Assistance in error and you are paid, this will delay payment to the Hospice provider which, in turn will delay their payment to you. It is your responsibility to recoup any claim that you should not have billed to Medical Assistance due to the recipient electing Hospice.

Once the Nursing Home claim has been recouped, then the Hospice provider can bill Medical Assistance and receive payment as appropriate. If you have any questions regarding this policy, please contact Kelly Leighton by clicking here or 401-784-3823.
 


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