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Provider Update Newsletter

December 2007, Volume 182
 

All Providers

Attention All Medical Assistance Providers
Referring Providers
Third Party Recoveries
Program of All-Inclusive Care for the Elderly (PACE)
RIte Share Premium Assistance Program
Payment Error Rate Measurement (PERM)

Hospice Providers

Rate Changes

 

Attention All Medical Assistance Providers

The CMS-1500 claim form was updated to accommodate the mandated National Provider Identifiers and Taxonomy. The previous CMS-1500 (12-90) form did not have the fields for reporting of NPIs. Further information on the CMS-1500 form is available through the NUCC web site by clicking here.

The National Uniform Billing Committee (NUBC) is responsible for updating the UB-92; it has been replaced by the UB-04 paper claim form. You may obtain copies of the CMS-1450 form, which is also known as the UB-04, from the Standard Register Company, Forms Division. Instructions for the UB-04 can be obtained from the National Uniform Billing Committee web site bu clicking here. HIPAA requires submission of National Provider Identifiers and Taxonomy on claims effective May 23, 2007.

Effective September 30, 2007 RI Medical Assistance no longer accepts the "old" CMS 1500 (12/90 Version) or the UB-92. Please submit paper claims after September 28th utilizing the CMS-1500 (08-05 Version) and the UB-04.

The American Dental Association has updated the ADA claim form to accommodate the mandated National Provider Identifiers and taxonomy when needed. The form and further details of all changed fields is available through the American Dental Associations website by clicking here.

  • Your Taxonomy code must be included for processing when submitting your NPI

  • To facilitate electronic Medicare crossovers please include both your NPI and Taxonomy code when billing Medicare.

Specific instructions for billing Rhode Island Department of Human Services (DHS) can be obtained from the DHS website, by clicking here. If you do not have access to the internet please contact the Customer Service Help Desk at 401-784-8100 for instate toll callers or 1-800-964-6211 for long distance calling.
 

Referring Providers

RI Department of Human Services continues to implement quality initiatives to support your patient care efforts and improve our service. In line with this goal we have chosen MedSolutions, Inc. to provide prior authorization services for outpatient radiology for Medical Assistance Recipients. MedSolutions is a radiology services organization specializing in the management of quality, cost-effective diagnostic services. The new radiology requirements will become effective January 1, 2008.

For all outpatient, elective MRI, CT and PET imaging studies performed on or after January 1, 2008 the referring provider will be required to obtain prior authorization of coverage directly from MedSolutions by submission of your request via the web, toll-free telephone, or toll-free fax prior to scheduling the procedure.

Imaging studies performed in conjunction with an inpatient stay or emergency room visit are not subject to prior authorization by MedSolutions.

Over the next few weeks, more information will be provided concerning the details of the prior authorization program. Please note that implementation of this program allows RI Medical Assistance to assist our providers and beneficiaries to obtain the most appropriate imaging study available.

Your cooperation with these changes is appreciated. If you have any questions, please contact your Provider Representative, Paul Mulamba at 401-784-3879.
 

Third Party Recoveries

RI Medical Assistance is no longer able to recover payment from Blue Cross Blue Shield of Rhode Island, out of State Blue Cross plans and their pharmacy benefit plans when claims are paid as primary by Medical Assistance. Effective immediately you will be notified via mail of clients and claims that were reimbursed by RI Medical Assistance, but should be submitted to Blue Cross as the primary payer for reimbursement. Blue Cross Blue Shield of Rhode Island has agreed to waive the timely filing limit for these claims.

EDS will mail a letter requesting that you bill Blue Cross Blue Shield for those clients identified and submit a refund or recoupment request to EDS within sixty days of receipt. Information included in the letter is the clients first and last name, policy number, and start date of their coverage. EDS will also include the patient account number, date of service, internal control numbers of the claims and paid amount to assist in identifying those claims.

If you disagree with the information provided, you can dispute the claim by contacting EDS at the address and/or telephone numbers provided in the mailing. If payment is not received within 60 days, EDS will perform the recoupments. Once the recoupment is processed by EDS and the claim (s) are reimbursed by Blue Cross Blue Shield then please submit any outstanding balance to RI Medical Assistance as the secondary payer. The claim may be submitted either electronically with other insurance payment information included or on paper with the appropriate explanation of benefits.
 

Program of All-Inclusive Care for the Elderly (PACE)

PACE began providing care to RI Medical Assistance recipients in late 2005. If a recipient is eligible for PACE, they have elected to receive all of their care from a PACE provider. PACE arranges for all of the recipients’ care and reimburses their providers directly.

If a recipient is on PACE, the recipient is no longer eligible to receive services under Medical Assistance Fee For Service (Medicaid).

If you are checking eligibility, and you hear under other insurance “Program for All-Inclusive Care for the Elderly,” this means that if you provide care to the recipient you will not be reimbursed by Medical Assistance. The recipient should be referred to PACE, and they will arrange for any treatment that is required.

If you do provide service to a PACE recipient and you bill RI Medical Assistance your claim will be denied. If you have any questions regarding eligibility, please log onto the DHS website to obtain eligibility by clicking here, and sleecting MMIS Web Transactions or contact the Customer Service Help Desk at 401-784-8100 or 1-800-964-6211 for in-state toll calls.
 

RIte  Share Premium Assistance Program

Membership in RIte Share. The health insurance premium assistance program with the Rhode Island Department of Human Services (DHS) Medical Assistance (MA) program continues to grow. The Rite Share program subsidizes employer-sponsored health insurance for health insurance members and their families.

RIte Share members actually receive health coverage through their employer-sponsored health plan such as Blue Cross Blue Shield of Rhode Island, BlueCHIP/Coordinated Health Partners, and United Healthcare, Inc. The RIte Share benefit package is identical to the RIte Care benefit package. Services and member co-payments, which are not covered by the commercial carriers are billed directly to the RIte Share Program. Member co-payments are reimbursed through the Medical Assistance Program using the state only codes listed below.

Remember: At no time should Providers collect the co-payments directly from a client. This is against Medical Assistance regulations.

Providers can bill RIte Share for member co-payments or co-insurance and/or deductible amounts using the following codes.

Provider Category

Member Co-Payment Reimbursement Billing

Physicians and other medical professionals:

State Local Code X0700 for reimbursement of co-payments:

The provider can bill the member co-payments without obtaining an EOB from the primary or RIte Share insurance carrier.  Indicate no to other insurance.

State Local Code X0701 for billing coinsurance and/or deductible amounts.

Submit Explanation of Benefits (EOB)/Remittance Advice (RA) from the primary carrier.

These claims will be manually priced according to the coinsurance and or deductible amount posted on the EOB from the RIte Share primary carrier.

 

Pharmacies

POS Claim:  Use the NDC dispensed and bill commercial co-payments in field 433 (patient paid amount).

Paper Claim:  Use the mock NDC 99999-1111-11 for billing the commercial co-pay in the charge field.

When checking eligibility either on the web or thru REVS we will state the client is in the Rite Share Program. Only RIte Share members are eligible for the X0700 and X0701 codes.

For additional information on the Rite Share and RIte Care programs, reference the DHS web by clicking here. For specific information in billing procedures for RIte Share members, contact EDS’ Customer Service Help Desk at 401-784-8100 for local and long distance or 800-964-6211 for bordering communities and instate toll calls.
 

Payment Error Rate Measurement (PERM)

The Centers for Medicare and Medicaid Services (CMS) will measure the accuracy of Medicaid and SCHIP payments made by States for services rendered to recipients through the Payment Error Rate Measurement (PERM) program. Under the PERM program, CMS will use national contractors to measure improper payments in Medicaid and SCHIP. Livanta LLC will provide the documentation/database support by collecting medical policies from the State and by collecting medical records from providers. HealthDataInsights Inc., and their subcontractor Health Services Advisory Group will be performing the medical reviews.

Medical records are needed to support medical reviews that the review contractor will conduct on the fee-¬for-service Medicaid and SCHIP claims to determine if the claims were correctly paid. If a claim is selected in the sample for a service that you rendered to either a Medicaid or SCHIP recipient, Livanta LLC will contact you for a copy of your medical records to support the medical review of the claim. The request for medical records to support the sampled claims is expected to commence the first week of December 2007.

Understandably, providers are concerned with maintaining the privacy of patient information. However, providers are required by Section 1902(a)(27) of the Social Security Act to retain records necessary to disclose the extent of services provided to individuals receiving assistance and furnish CMS with information regarding any payments claimed by the provider for rendering services. The furnishing of information includes medical records. In addition, the collection and review of protected health information contained in individual-level medical records for payment review purposes is permissible by the Health Insurance Portability and Accountability Act of 1996 and implementing regulations at 45 Code of Federal Regulations, parts 160 and 164.

Generally, to obtain medical records for a claim sampled for review, Livanta LLC will contact the provider to verify the correct name and address information and to determine how the provider wants to receive the request(s) (facsimile or US mail) for medical records. Once the provider receives the request for medical records, s/he must submit the information electronically or in hard copy within 60 days. Livanta LLC and possibly State officials will follow up to ensure that providers submit the documents before the 6O day time frame has expired.

It is important that providers cooperate with sending in all requested documentation because no response or insufficient documentation will count against the State as an error. If Livanta LLC requests medical records from you and you have questions, call Robin Reed at Livanta LLC at (301) 957-2380.
 

Rate Changes

Effective October 1, 2007, the rates for Hospice Care are as follows:

Code        Description Rate
T2042 Hospice Routine Home Care: Per Diem $135.29
T2043 Hospice Care – Continuous Home Care: Per Hour $32.87
T2044 Hospice Inpatient Respite Care: Per Diem $147.12
T2045 Hospice General Inpatient Care: Per Diem $601.02


If you have any questions or concerns, please contact Kelly Leighton at 401-784-3823 or by email by clicking here.

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