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Provider Update Newsletter

April 2008, Volume 186
 

All Providers

Attention All Medical Assistance Providers
Claims Filing/Processing Tips
Radiology/Imaging Procedures

Physician Providers

Professional Crossover Payments

DME Providers

Nutritional Supplements
 

Attention All Medical Assistance Providers

EDS continues outreach efforts to obtain your National Provider Identifier (NPI). Currently we have received NPIs from 89% of the participating Rhode Island Medical Assistance Providers. If you have not submitted your NPI along with your Taxonomy and Provider Legacy ID, please do so as soon as possible. In order to process your claims, this information is necessary.

EDS along with The Department of Human Services (DHS) urges you to forward your CMS approved e-mail, to Provider Enrollment by faxing a hard copy to 401-467-9581 or send by e-mail to RI-CSHelpDesk. Please be sure to include your taxonomy information and your current RI Medical Assistance Provider ID on the correspondence.

In order to process your claims, this information is necessary. Providers should begin using both the NPI and Taxonomy numbers on future claims submissions. Please notify your billing company or vendor to submit test claims.

Previously we were urging you to use your Legacy ID when there were issues regarding billing with NPI and Taxonomy, however your current legacy number will soon no longer be accepted. Please refer to previous provider updates for the cut off legacy use schedule.

If you would like more information about NPI, please visit the DHS website by clicking here and click on the link for the What’s NEW section. You will find helpful information regarding these changes.

The Department of Human Services and EDS appreciates your assistance and support with this project.

Please be aware that any claim submitted electronically to RI Medical Assistance after 5:00 PM on the compliance date must contain a NPI and Taxonomy. RI Medical Assistance will no longer accept your legacy number (Provider ID). Any claims submitted electronically, after this deadline without an NPI and Taxonomy will be denied.
 

Date NPI Required

Provider Type Description 

 

 Licensed Therapist

 

 Independent Labs

 

 Optometrist

 

 LEA - Performing Provider

           3/17/2008

 Local Education Association (Special)

 

 Free Standing Ambulatory Surgical Center

 

 Inpatient Facility

 

 Outpatient Facility

 

 Federally Qualified Health Center

   Audiologist
   Children's Services

 

 Podiatrist

 

 

3/31/2008 

 Dentist

 DME Supplier/Prosthetics/Orthotics

 

 

          

4/14/2008 

 

 Physician

 Physician's Assistant

 Nurse Practitioner

 Nurse Practitioner - Billing

 

Claims Filing/Processing Tips

Claims Filing

The Rhode Island Medical Assistance Program requires that a provider fully utilize a recipient’s third party resources before billing the Medical Assistance Program.

When a Medical Assistance recipient has other health insurance the provider must bill that health insurer prior to billing the Medical Assistance Program, as Medicaid is the payer of last resort.

A copy of the Explanation of Benefits (EOB) from the other insurance carrier must be included with the Medical Assistance Program claim for recipients with other insurance. The Primary Insurances should be able to provide you with the ability to print an EOB (Explanation of Benefits) from their web site.

Please note we must have the following information to process your claims requests:

The following information must be visible on the EOB:

  • Name of the Primary Insurance

  • Date that the Primary Insurance paid or denied the claim

  • Patient’s name and ID#

  • Date of Service

  • Appropriate procedure Codes according to your Provider Type

  • Total charges/ deductible and co-ins/ allowed amounts/ and paid amounts must be visible

  • Explanation of Primary Insurance denial codes

Due to optical scanning, please do not highlight or mark up the EOB.

Claims Processing Tips

When claims are RTP (returned to provider) please ensure proper corrections are made before re-submitting the claim.

Please do not staple, paper clip, tape, etc. claims together.

Before dropping a Medicare crossover claim to paper, please wait at least 3 payment cycles to see if it has crossed over electronically.

Please do not mark-up the EOB’s with check marks etc. All names and information
other than the recipient you are billing for should be blacked out.

Please ensure proper alignment of information on claim for accurate processing.

 

Radiology/Imaging Procedures

For all outpatient, elective MRI, CT and PET imaging studies performed on or after January 1, 2008 referring provider’s will be required to obtain prior authorization of coverage directly from MedSolutions. You may make these requests via: toll-free telephone at (888) 693-3211, the web by clicking here,  or toll-free by fax at (888) 693-3210 prior to scheduling the procedure.

Please note, prior authorization is not required for those beneficiaries who have a primary insurance that has approved and paid the claim. In those instances, you are billing for the copay only.

Medicaid clients who have a primary commercial or Medicare coverage Do Not require authorization

For any issues that cannot be resolved with MedSolutions, please contact EDS at (401) 784-8100 or in-state toll free at (800) 964-6211.
 

 

Professional Crossover Payments


The standard calculation for a crossover payment is the lesser of:

The difference between the Medical Assistance (MA) allowed and the Medicare payment (MA allowed minus Medicare paid): or

  • The Medicare coinsurance and deductible up to the MA allowed amout

  • If another insurance has paid for the service, the Medical Assistance Program will pay any co-insurance, deductible, and co-payment amount, as long as the total amount paid by the other insurance does not exceed the Medical Assistance Program allowed amount for the service billed. If the other insurance amount exceeds the MA allowable, Medical Assistance will reflect a zero paid amount.
     

Nutritional Supplements

Access to Nutritional Supplements is a two-part process involving both the provider of the nutritional supplement and the prescriber.

  1. The prior authorization (PA) form must be completed by either one of the following two entities that will be supplying the nutritional supplement;

          a.) The DME Provider
          b.) the pharmacy, who is also a billing DME provider
    Please note that PA’s requested by prescribers will not be considered as they are not the “provider” of the nutritional supplement itself.
     

  2. The prescriber is responsible for completing the Certificate of Medical Necessity. The CMN must include a statement indicating;

          a.) that the nutritional supplement is the only source of nutrition for the beneficiary
          b.) the amount of calories used per day

Both the PA form and the CMN can be downloaded from the DHS web site by clicking here.

 

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