Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
JUNE 2024 SNAP NOTICE Beginning June 1, 2024, the federal government is requiring households receiving SNAP benefits to complete an interview as part of the application and recertification process. Additional information is available on the program’s page here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Goals and Priorities The legislative priorities and goals of the agency have been updated. To learn key highlights from DHS, please visit the About Us page here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
RI Health Source Common Internet Browsers Customers Please Note BEFORE APPLYING ONLINE, please view the HealthSourceRI Browsers table list below for the most common internet browsers compatibility. MAKE SURE YOUR WEB BROWSER IS UP TO DATE. The following table lists the most common internet browsers. The table lists each browser with the compatibility of TLSv1.2 for recent versions. BROWSER TLS COMPATIBILITY NOTES Microsoft Edge Compatible by default Microsoft Internet Explorer (IE) Review the Internet Explorer Support for TLSv1.2 article for detailed information and instructions. Desktop and mobile IE version 11 Compatible by default Desktop IE versions 9 and 10 Capable when run in Windows 7 or newer, but not by default. Review the Internet Explorer Support for TLSv1.2 article to enable TLS 1.2 encryption. Windows Vista and older operating systems, such as Windows XP, are not compatible with TLS 1.2 encryption. Desktop IE versions 8 and below Not compatible or stable with TLS 1.2 encryption. Mozilla Firefox Compatible with the most recent, stable version, regardless of operating system Firefox 27 and higher Compatible by default Firefox 23 to 26 Capable, but not by default. Firefox 22 and below Not compatible with TLS 1.2 or higher encryption. Google Chrome Compatible with the most recent, stable version, regardless of operating system Google Chrome 38 and higher Compatible by default Google Chrome 22 to 37 Capable when run in Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile) Google Chrome 21 and below Not compatible with TLS 1.2 encryption. Google Android OS Android 6.0 (Marshmellow) and higher Compatible by default Android 5.0 (Lollipop) and higher Compatible by default Android 4.4 (KitKat) to 4.4.4 Capable, but not by default. Android 4.3 (Jelly Bean) and below Not compatible with TLS 1.2 encryption. Apple Safari Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher Compatible by default Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below Not compatible with TLS 1.2 encryption. Mobile Safari versions 5 and higher for iOS 5 and higher Compatible by default Mobile Safari for iOS 4 and below Not compatible with TLS 1.2 encryption.