Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
JUNE 2024 SNAP NOTICE Beginning June 1, 2024, the federal government is requiring households receiving SNAP benefits to complete an interview as part of the application and recertification process. Additional information is available on the program’s page here: https://dhs.ri.gov/programs-and-services/supplemental-nutrition-assistance-program-snap/supplemental-nutrition-0
Goals and Priorities The legislative priorities and goals of the agency have been updated. To learn key highlights from DHS, please visit the About Us page here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Levels of Care & Covered Services Individuals must meet both the financial and clinical level of care requirements in order to qualify for Medicaid LTSS. Highest Level of Care People who have serious needs that meet the criteria for the Highest Level of Care have the option of: Nursing facility care Home and community-based care High Level of Care People who have LTSS needs for the High Level of Care are eligible for home and community-based services, but NOT for nursing home care. Covered Home and Community-based care includes: Homemaker/CAN services Environmental modifications Special medical equipment Meals on Wheels Personal Emergency Response System Case management Senior companion Assisted living Personal case services Self-directed care Respite Minor home modifications For additional information about the scope of certain covered services, see the following fact sheets: Special Medical Equipment LTC_Special_Medical_Equipment PDF file, less than 1mbmegabytes Minor Environmental Modifications LTC_Minor_Environmental_Modifications PDF file, less than 1mbmegabytes Approved Modifications The approved list of minor environmental modifications are: abduction wedge adaptive kitchen utensils bath/shower chair gait belt wander device hip kit offset hinges raised toilet seat shampoo tray threshold ramps transfer bench adaptive eating utensils aids for personal care dressing aids grab bars hip abduction pillow cover pivot disc to transfer reacher safety transfer belt standing pole tract glove versa frame (toilet safety frame) hand held shower unit/diverter valve Repairs or modifications to the items on this list These items are for core and preventative services. All items require prior authorization. Items that do not appear on the above approved items list may be considered for coverage, and determination will be based on the individual's unique circumstances as they apply to the current service definitions, policies, and regulations.