Attention RI SNAP Beneficiaries Please be aware there is currently fraudulent activity taking place in other states affecting SNAP Benefits on EBT cards. While we do not believe there is any activity of this nature currently taking place in Rhode Island, please be advised you will never be asked to sign up for instant cash benefits or be asked to provide personal information, your card number, or PIN. If you ever receive a call, email, text, or social media invitation to do so, never click any links or provide the requested information.Please know, ebtEdge will never request this type of information from you. Please remember to protect yourself by changing your PIN frequently – using a different PIN each time – or by freezing your card. If you are uncertain about or confused by a suspicious inquiry, please contact DHS and call the EBT customer service line at 1-888-979-9939 to change your PIN. You can find more information on how best to protect yourself from possible SNAP-related fraud here.
Office Update Due to facility maintenance, the DHS regional office at 195 Buttonwoods Ave., Warwick, will only be open for document drop-off until further notice. All planned appointments and customer interviews at the Warwick office have been rescheduled for other times, locations, or over the phone. The Customer Portal (healthyrhode.ri.gov), the mobile app, the Call Center (1-855-697-4347), and other regional offices remain available.
Did you know. . . Document Scanning Centers can help you open or update your case quicker? If you only need to share key information to your case, consider visiting our offices at 125 Holden Street or 249 Roosevelt Avenue and you could have your case updated in as little as 10 minutes. More information is available online here.
Translation Services Available If you are seeking information about DHS programs and services in a language other than English, translation services are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Summer EBT Coming Soon Important Notice More information about the SUN Bucks program including the timing of benefit issuances and how/when to apply will be added soon. Public Notice Informing the Public about the Proposed Summer EBT Waivers FNS has determined that Rhode Island must submit a request seeking waiver approval in order to administer the Summer EBT as planned. FNS has authority to waive regulatory provisions for Summer EBT, when certain conditions are met, consistent with Section 12(l) of the Richard B. Russell National School Lunch Act, 42 U.S.C. 1760(l). Waiver(s) Requested: 7 CFR 292.15(c)(1)(i)(A) Benefit issuance. For children who can be streamline certified or who have an approved Summer EBT application on file, benefits must be issued and available for participants to use 7-14 calendar days before the start of the summer operational period. 7 CFR 292.15(c)(1)(i)(B) Benefit issuance. For eligible children who apply after the summer operational period begins, benefits must be issued and available to spend not later than 15 operational days after a complete application is received by the Summer EBT agency. 7 CFR 292.12(f)(1) Income applications. The Summer EBT agency must notify (or place notification in the mail) eligible households of a child's approved status within 15 operational days of receipt of a complete application. 7 CFR 292.12(g) Denied applications and the notice of denial. The Summer EBT agency must provide written notice to each household denied benefits within 15 operational days of receipt of a complete application. 7 CFR 292.13(f) Timely certifications. Summer EBT agencies must follow-up with a household that submits an incomplete application within 10 operational days of receipt of the application.